Virus & Spyware Removal
We are specialists in virus and spyware removal and in most cases we can remove the viruses and clean up your PC or laptop without having to delete any of your information.
We only completely wipe a computer if it’s had severe viral damage; and in these cases we do offer a data backup service before carrying out any work. So, don’t panic, we can fix it!
Virus removal can be a time-consuming and complex process, as the necessary scanning can take a long time. We collect your computer, and return it when fixed. When the computer is in our workshop, you are only charged when we are actually working on your computer; you don’t get charged for the scanning time.
If you are suffering from repeated infections, we can investigate the cause for you (particularly useful in cases where more than one person has access to a machine, in the workplace for example, and may be misusing the computer).
We can also advise on how to avoid getting infected again in the future. We are approved dealers of Norton Internet Security, which you can purchase over the phone from us.
Our minimum diagnosis fee is £35 (plus collection and delivery fee if you’re not on our Care Plan subscription).
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