Computer Care Plan
Our subscription is only £25 per month and includes annual benefits worth over £900!
Instead of fixing problems only after they happen, our new plan is designed to look after your computer all year round, keeping it healthy, protected, and supported. Our Care Plan customers will always come first, which is why there are only a limited number of spaces. We’ll still offer pay-as-you-go support where capacity allows. Please check out our full T&Cs here.
Computer health monitoring
Ongoing monitoring can help us to spot issues before they become bigger problems, providing prevention not just fixing.
One remote support session each month
Up to an hour of remote support for one issue each calendar month – usually £65. Ideal for getting niggly problems ironed out.
Unlimited telephone support and advice
For advice and assessment – if something needs hands-on help such as remote support or hardware fix, we’ll guide you clearly and fairly.
Professional internet security subscription
Norton 360 Protection is included in your subscription (or alternative at our discretion) for your peace of mind and security.
Annual computer MOT worth £85
Our comprehensive annual computer service is included in the plan – and for the MOT we’ll collect and deliver to your door free of charge.
Priority Support over pay-as-you-go customers
Care Plan jobs take priority over pay-as-you-go repairs, plus we offer free local collection/delivery for hardware repairs (HD & WF14 postcodes).
Computer Care Plan
Peace of mind and Priority Service- One remote support session a month is included
- Unlimited telephone support
- Advanced proactive monitoring included
- Norton 360 Protection included
- Annual MOT included (including collection and delivery to HD and WF14 postcodes)
- Free collection and delivery for HD and WF14 postcodes
- Priority over other jobs
- Additional PCs at same address can be added for £15 each
- Annual benefits exceed a value of £900!
Pay-as-you-go
For one-off repairs and support- Remote support £65 per hour including connection
- Telephone support is limited to basic enquiries
- No monitoring
- Norton 360 package £45 (direct renewal £84.99)
- Annual MOT £85 plus collection and delivery charge
- Collection / delivery fees £20-30 for HD and WF14 postcodes
- PAYG support offered where capacity allows