This is a well known, global scam, but we are still seeing people who are being tricked into parting with their credit card details. You will get a phone call at home from “Microsoft” or some other official sounding company, and they will quite possibly know your name, and sometimes your internet provider. They then proceed to tell you that they know there are faults / viruses on your PC and that you need their help to fix them. They will then take remote control of your PC, and ask for your credit card details. Of course, this is not true; your computer doesn’t send this sort of information out to third parties, not even Microsoft.
Don’t waste your time on these phonecalls. If you think you’ve got a virus, ring us on 01484 451234 for a chat. By the way, I got one of these calls at home, and managed to keep the bloke on the phone for 45 minutes just for fun until he got very annoyed with me